Frequently Asked Questions

What is a domain name?

A domain name is your address on the internet. Typically this would be something like yourcompany.com

What is website hosting?

The simple answer is:
Website hosting is renting space on someone's computer (also referred to as a server). The person or business renting space to you displays your website on the internet on your behalf.

The technical answer is:
Website hosting is a service that allows your website to be viewed on the Internet. It’s basically a computer housed in a data center that runs your website and email.

What services do I need in order to have a website?

You need a domain name, a website design, website hosting and email accounts.  We can provide ALL of those services for you.

Will you and I need to have a face to face meeting to begin the project?

Not necessarily.  Most of our websites are completed by email and telephone.

How can I see my website while we’re working on it together?

We place the website on our secure testing server for you to view the work in progress. This way we can have regular communication to ensure you are getting exactly what you expect.

How long will it take to design my website?

Most projects take 4-6 weeks.  We make every effort to meet your deadline.  Most delays are waiting for content, text & images, to be sent to us by our clients.

I don’t know what to put on my website; can you help me with that?

Yes. We have a content editor who will check your market and narrow down the information your clients are looking for. You can work together to develop professional content for your website pages.

What is a mobile friendly web site?

Mobile friendly websites are called responsive designs; they use flexible grids, fluid images, and user friendly font styling that easily adjusts to mobile devices; phones, tablets etc.  To maintain a professional appearance on all devices, your web site needs to be responsive and mobile friendly.

When my website is done, will I be able to edit the content myself?

Absolutely! We build a content management system (CMS) which allows you to log in and make edits, upload pictures, create blog posts, and so on.  When you host your website with us, we keep your website current on all CMS updates that keep you running smoothly and your site hacker-free.  If you don't have time to edit the content on your website, we can provide that service too.

What is a (CMS) Content Management System?

A content management system (CMS) is software that allows our clients to easily update their website content using an internet browser such as Firefox, Internet Explorer, Safari or Chrome.

Our clients find editing web sites with content management system, to be very user friendly because the editing feature is so similar to MS Word. 

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Can you create a members/clients only side to my website?

Yes. We can add a "log in" feature on your website for members, clients or employees that will require a user id and password allowing access to pages that the public cannot see.

Can my website be changed or expanded later?

Yes. We can change things, add pages and additional features and give you a quote as needed.  Keeping our clients satisfied and up-to-date in the market place are our highest priorities.  We want your business and will be as competitive as possible moving forward.

Will everyone see my website the same way?

Your visitors will see some things differently depending on their browser, screen resolution settings and their computers. We design sites with that in mind and preview them in several browsers and resolution settings before publishing. As technology evolves, all websites need to be re-evaluated.

If you design a website for me, do I own it when you’re done?

Once your website is paid in full you own the website. We are happy to provide you with a copy of your website at any time.

How do I get photos/images for my website?

There are a number of websites that offer legal, affordable or free stock images for use in website design projects. Many images cost less than twenty dollars. There are also several photo sharing websites allowing royalty free use of photos.

How do I supply the content for my website?

The preferred method is to provide text and photographs in electronic form such as, digital pictures from your camera or MS Word or similar formats. If needed, we can provide instructions on how to upload information via FTP/internet or email.

What is THE most important service you provide?

By far, the most valuable service we provide is us; our loyalty and commitment. We will be there when you need us. Technical glitches are as sure as death and taxes! We will be there to help you – period. We will be here when you need help with your website design, website content, hosting and website security.  We work hard to earn your trust and your loyalty as a client.

I have more questions, can I contact you?

Yes, please. Here's our phone number; 732-775-9296. You'll probably catch our answering machine but, we WILL return your call if you leave your number; promise. If you want to email us to schedule a phone call; that works too.  Here's our email address: info@cyclonewebdesign.com